Thank you for choosing our clinic. We are committed to the success of your treatment and care. Please understand that payment of your bill is an important part of your treatment and care. We strive to keep our policies as simple and fair as possible.
All patients must complete a patient intake package and sign the appropriate forms. We believe that a strong patient-provider relationship is based on understanding and open communication. For your convenience, we have answered a variety of commonly asked financial policy questions below. If you need further information about any of these policies, please speak with our Practice Manager.
We accept payment by cash, check, Visa, MasterCard, and Discover. Payment is expected in full at the time services are rendered unless a third-party payer is involved. Our chiropractic care is charged at $5 per minute unless a third-party payer is involved, in which case services are billed according to the applicable procedure codes and payer requirements.
We do not accept group health insurance plans and do not bill group health insurance. We do bill Medicare for eligible services and will bill insurance companies for auto accident and Workers’ Compensation cases when applicable. We do not verify insurance benefits or check individual insurance policies for coverage. Patients are responsible for contacting their insurance company directly to determine whether their services are covered and what reimbursement they may be eligible to receive.
We can provide a Superbill upon request. A Superbill is an itemized receipt that includes information such as the date of service, services provided, and applicable billing codes. Patients may submit the Superbill to their insurance company for possible reimbursement according to the terms of their individual insurance plan.
Insurance claims that remain unpaid for 45 days may be subject to an 8% finance charge.
No. Some of our services may be considered investigational, non-covered, or otherwise ineligible for insurance reimbursement. Patients may be responsible for payment of services that are not covered by their insurance.
Please refer to the appropriate waiver or financial agreement for additional information regarding non-covered services.
Many Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) plans cover chiropractic care, acupuncture, and massage. Some plans may also cover prescribed supplements and vitamins. Please check with your individual plan to determine which services and products are eligible for reimbursement. We are happy to provide copies of your visit receipts or other documentation when needed.
We require 24 hours’ notice by phone prior to the appointment time.
We reserve the right to charge a $80 missed-appointment fee when less than 24 hours’ notice is provided or when an appointment is missed without notice. This fee is not typically covered by insurance and is the patient’s responsibility.
Our scheduling system sends appointment reminders via email. We are not responsible if your reminders go to your junk or spam folder. Please make sure that you mark our appointment reminders as safe in your email.
Yes. We bill Medicare for eligible chiropractic services; however, we do not accept assignment from Medicare.
Because we do not accept assignment, patients are responsible for paying the full charge for services at the time of their visit. We will submit the appropriate claim to Medicare on your behalf. Medicare will then process the claim and, if the service is covered, reimburse you directly for the amount Medicare allows, after taking into consideration your annual Part B deductible and applicable coinsurance.
Please be aware that Medicare may not reimburse the full amount you pay our office. The amount Medicare reimburses is based on Medicare’s rules and the Medicare-approved amount for the covered service. You are responsible for any difference between our charge and the amount Medicare reimburses, as well as any applicable deductible or coinsurance.
Medicare Part B covers manual manipulation of the spine to correct a vertebral subluxation. Medicare does not cover other services or tests ordered by a chiropractor, including X-rays, massage therapy, and acupuncture.
For 2026, the Medicare Part B deductible is $283 per calendar year. This deductible may have already been met through other Part B-covered medical services during the year. Patients are responsible for understanding their Medicare benefits and for any services that Medicare determines are not covered. We recommend reviewing your Medicare Summary Notice (MSN) or contacting Medicare directly with questions about your specific benefits and reimbursement.
We do not take X-rays or MRIs in our office, but we may prescribe them when medically indicated.
We work with radiology offices that may offer cash discounts. Patients are responsible for any radiology services not covered by their insurance.
All prescriptions for X-rays or MRIs are subject to a $25 fee.
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